“To the 20/20 Crew- All of you:
You are all very dear to me now as I sit enjoying the lovely cool air in my home!
Never have I seen a group work so diligently with a determination to finish the work before leaving.
I’m so grateful to each and every one of you.
With deepest gratitude and admiration.”
Arline A. Hulton 6/13/17
Dylan was very professional, respect and like that he wore booties in our home. He is an asset to 20/20 air
Dylan is very professional and courteous. He always reviews the work hes performed with me, and offers helpful suggestions. He is a great asset for 20/20.
Dylan has worked with us for a long time and always goes above & beyond to make sure everything's done right, running well & all our questions answered. He's friendly, professional & knowledgeable, a true asset to 20/20 Air.
Brian is always very friendly, professional and helpful with any questions or concerns we've have. Certainly an asset to 20/20 Air!
We have the privilege of working with Dylan over many years. He is very professional and has worked with us on keeping our air conditioning system working properly. We always follow his recommendations because he is excellent at his job.
Nice guy- friendly and polite.
Paul is efficient and helpful.
Dylan and Brian did great job. In good hands with any of technicians from 20/20.
Excellent service; Dylan is very knowledgeable, courteous as well as maintaining a professional demeanor. He was very accommodating with my questions as well as offering advice in regards to the maintenance of the furnace as well as out outside AC unit. Along with Dylans service, a shout out to Amanda regarding the administrative portion of the job - always pleasant as well as thorough regarding any of the detailed paperwork. 20/20 is top notch in customer service for sure!
Brian was very professional and knowledgeable. He figured out our problem and got us up and running within a very short time. I felt very comfortable having Brian in my home working on my furnace.
On time, communicative and thorough.
Brian was on time, efficient and honest!! Thanks for sending him.
Professional, knowledgeable and thorough.
Dylan was great. Explained everything and was courteous and made sure everything was clean. Great job.
Dylan was professional and personable. He took the time to explain a few things to me and explained what he was doing, how and why. I would recommend him to perform the needed services to anyone.
Brian was very thorough in his review and assessment of our aging A/C system.
Dylan is always excellent and explains everything. He is welcome anytime.
Dylan was great! Super smart, nice, and informative.
Polite and professional. Brian and Sean worked efficiently together and did a great job.
Dylan was prompt and efficient during his time at my house. He was honest and explained everything in great detail so I able to understand my system. Thank you Dylan.
Dylan is professional polite friendly and very good at his his job! Always a pleasure to talk with.
I contacted 20/20 AMC because my furnacej kept shutting off! It was in the 30 range and I was worried about something bad that could potentially happen. They sent someone out to me right away! I couldn't believe it was that fast. Brian was the repairman that examined, diagnosed and repaired my issue. He got right to it and didn't stop working until he found the issue. He was so nice and honest about everything he was doing and had to do! He even stayed to make sure my furnace "kicked on" for the next cycle. This was during Christmas as well. I will use 20/20 AMC again and I will ask for Brian to be my repairman!
Good 20/20 experience
Brian installed a new water heater today and it couldn't have gone more smoothly. Last week Brian said he would have the new heater and installed on Monday at 8:00 a.m. There he was a 8:00 sharp with the new heater. Brian is such as asset to 2020 Air. He is a professional, courteous and knowledgeable. He completed the work flawlessly and was as neat as a pin. There should be more Brian's out there and 2020 Air should be proud to have such a valuable employee.
Brian was very determined, informative, and professional and most importantly, resolved our heating issue!
Dylan and assistant did great job
Dylan was excellent... he throughly inspected and did maintenance on my furnace. He went above and beyond my expectations with his recommendations for a more efficient unit. I am very happy with the results of my heating and am already enjoying a better distribution of the heat. Thank you Dylan!
Hector was courteous and professional at all times. He came prepared with a mash and booties and attended to his work diligently and in a timely manner.
Dylan is awesome. Very professional, quick, and even took time to explain some tips and tricks to help with our HVAC.
Brian answered all of my questions and was efficient and helpful. Thank you.
Personable, prompt, thorough
Helpful, courteous, knowledgeable, communicated arrival time via text, was prompt, wore booties to protect carpets and a face covering without being prompted to do so, finished in a timely fashion, and was receptive to questions asked. Nice young man!
I am very happy with the service provided by Dylan. He was very professional and personal.
Hector was very pleasant and knowledgeable. He explained what was done and his recommendation for service.
Quick response to our call to no heat. Hector was knowledgeable, courteous and professional. As always thank you 20/20 for great service
Excellent all the time
Dylan always, if there was an issue, found it and rectified it. Very pleasant, amiable and professional. It was a pleasure having him as our tech over the years.
Well polite and efficient with his work!
Dylan is so courteous and professional. Explained fully what he was doing and what needed to be addressed. Always look forward to seeing Dylan for my heating maintenance.
Friendly, clean, efficient, and competent service.
Patient, thorough and efficient
Paul at 20/20 Air is the best! Took the time to assess my HVAC, but also explain upkeep in a way that I could easily understand. Then of course - the maintenance - and my heat works great. Thanks Paul!
Prompt courteous service. Took the time to explain what was done and make recommendations
Paul was professional but friendly, clearly explaining his process and listening carefully to what we needed. The best HVAC experience we’ve had!
I believe this is the 3rd time Dylan came to service my air/heating unit. Dylan is very comfortable to be around. Knowledgeable, understated and neat with his work. Respectable and explains well what action he is taking and all the other options that are available if I am interested. I would think he is an exceptional employee.
Very thorough and explained everything in detail. Very professional and knowledgeable.
Excellent experience. I had an A/C issue, they came n repaired immediately. Knew exactly what the problem was after describing the symptoms. Employees were very friendly, courteous and professional.
“On September 13 – we had our A/C cooling unit replaced by your company. It was a very difficult installation. The old unit had to be taken apart and removed through a very restricted hole. Also, the new unit had to be installed through that same entrance into the attic. Your installer, Joe, did a terrific job. He made sure that everything was clean and that the unit was in perfect working order before he left. With Joe as your installer, we would not hesitate to recommend your company in the future.”
D & M D’Addario, 2012
“Thank you for following up. So far, so good. Thank you for your speedy response. John Magro was very nice, and we were very appreciative of his professionalism.”
F Walsh, 2012
For great service for your heating, air conditioning and plumbing needs in CT & NY, call and speak with 20/20 Air today.